IT Infrastructure Support Officer


Job Responsibilities:

  • Provide Level 2 support to all IT hardware related matters
  • Ad-hoc projects assignment and fulfillment
  • Review and improve processes pertaining to Infrastructure related services
  • Develop and build quality Service document and procedures
  • Enhance and establish Knowledge Management with ITIL as framework
  • Handle and coordinate IT system procurement
  • Assist in Annual Maintenance of Data center
  • System Deployment
  • Assist in Data backup and restoration
  • Coordinate with vendor on network/hardware/software related matters
  • System/network troubleshooting and rectification
  • Assist in Annual system Audit
  • Asset management


Job Requirement:

  • 3- 7 years of relevant work experience
  • Minimum Diploma in related fields
  • Ability to communicate with people of various level
  • Hands on and a team player
  • Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
  • Networking knowledge
  • Microsoft certification will be added advantage
  • Strong Problem solving skills.


Interested applicants, please send in your application to